Data privacy policy

Data Controller

The personal data collected through the website (hereinafter the “Website”) is processed by LACTALIS INTERNATIONAL, publisher of the website, whose registered office is located at 16 avenue Jean Jaurès, Immeuble ORIX – 4ème étage 94600 Choisy-le-Roi, France, as well as by all of the Lactalis Group affiliated companies (hereinafter « LACTALIS »).

Purposes of the data processing

Your data may be collected and processed by LACTALIS for the purposes of:

  • Cookie management (see the “Cookies Management” section).
  • Contacting you, including by email, to respond to your comments or information requests, or to contact you if needed when processing or sending services offered on the Website.

Data recipients

Data recipients are:

  • The persons authorized within LACTALIS who are in charge of the processing. They have only access to the data they need in the course of their duties ;
  • Our subcontractors in charge of the management of your data, on behalf of LACTALIS, for among others, the hosting of the Website or the application maintenance.

Retention period

Your data is kept for the duration of use of your account until you delete it or when it is considered inactive (after 3 years of non-use).

We will keep your data for sending emails relating to the services offered on the Website for a period of 3 years from their collection, the last contact or last purchase, unless you express an objection to such use.

Your rights and remedies

You have the right to access to your data, to rectify and to obtain erasure of your personal data. You also benefit from the right to restriction of processing and the right to object. At any time, you can oppose the dissemination, transmission and conservation of your data. To exercise these rights, you can contact us by our contact form or by post at Lactalis International, Service Marketing, 16 avenue Jean Jaurès, 94607 Choisy-le-Roi (FRANCE).

You also have the right to define the instructions relating to the retention, erasure and communication of your personal data after your death in accordance with Article 40-1 of the French Data Protection Act.

We will do what is necessary to respond satisfactorily to your requests. If, for whatever reason, you feel that the response was not satisfying, we inform you that you may contact CNIL (French Autority).

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